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Table of Contents

  1. How do I make a purchase?
  2. How do I make payment?
  3. How long will you keep my game reservation?
  4. I've ordered more than one items. Do you them together or separately?
  5. How do I become a verified customer?
  6. Why should I become a verified customer?
  7. What courier services do you use?
  8. What is volumetric weight?
  9. Why can't I add this item into my shopping cart?
  10. How can I get a poster?
  11. How do I pre-order or back order an item?
  12. Return policy
  13. Defective discs
  14. Who pays for shipping to replace a defective item or return product?

What is Volumetric Weight?

Volumetric weight will be based on IATA volumetric weight standard:
(length x width x height) / 6,000 (cm) or 366 (inch)

Example:

The weight you measure by weighting scales:
20kg (Actual Weight)

Dimensions for packages:
80cm x 60cm x 40cm

Calculation of volumetric weight:
80cm x 60cm x 40cm / 6,000 = 32kg (Volumetric Weight)

In this case, shipment charges will be based on 32kg which is the greater than the actual weight.